Refund Policy

Five Iron Golf's refund policy is outlined below. All requests are reviewed in accordance with these guidelines.

What Is Covered

• A membership was charged in error (e.g., a pause or cancellation wasn't processed in time)
• A booking was canceled due to a Five Iron facility issue or closure
• A duplicate charge occurred on your account

What Is Not Covered

• Late cancellation fees (cancellations within 12 hours of a booking)
• No-show fees
• Change of mind after using the service
• Lesson packages (non-refundable per our Terms & Conditions)

How to Request a Refund

Contact our Customer Service team with the following and we'll review your request within 2–3 business days:

• Your full name and email address on file
• The date and location of the visit or charge
• The amount in question and reason for the request

Contact Us

• Phone: 1-800-513-5153
• Email: info@fiveirongolf.com